Insure & Escape Communications

As an Insure & Escape policy holder, it is important for you to receive correspondence regarding:

As such, there are certain emails that are considered transactional in nature and an important part of our contractual relationship with you, meaning that you will not have the ability to unsubscribe from these emails.

The transactional correspondence that you will receive has been listed below. This correspondence is essential to delivering you the best possible experience with Insure & Escape and ensuring that your policy is suitable for your needs. Please choose your policy type below to view the correspondence you should expect to receive.


Communications from Insure & Escape

Please select your policy type below to view the correspondence you should expect to receive.

Will always receive

May receive

Won't receive

Policy Confirmation Email View Details
Review Invitation Email View Details
Policy Cover Reminder Email View Details
Policy Information Update Email View Details
Claim Details Email View Details
Policy Confirmation SMS View Details
Insure & Escape Club Information Email View Details
Policy Download Information Email View Details
Important Notice Email View Details
Claims Details SMS View Details
Renewal Email View Details

Please note that unless you join our Loyalty Club the last e-mail we will send you is on the expiry date of your policy, you will not receive further e-mails from us after this date unless you interact with us in some way (contact our support desk, make a claim, join the Insure & Escape Club, purchase a policy etc). This process is automated and you do not need to contact us to unsubscribe.

If you would like to talk to us about these e-mails or exercise any of your rights under GDPR, please send a request to dpo@wwiis.com. A specialist team are available to deal with these requests, due to the regulatory requirements to store certain data for a period of time after the expiry of your policy.